Gas Industry Contacts and Official Organisations

Ministry of Business, Innovation and Employment (MBIE)

MBIE is the lead agency in the development of gas policy in New Zealand. The policy settings for the gas sector are designed to ensure that gas is delivered to existing and new customers in a safe, efficient, fair, reliable, and environmentally sustainable manner.

MBIE’s role is to advise the Energy Minister on the Gas Industry Company’s (GIC) recommendations in relation to Gas Exploration and Gas Governance. 

WorkSafe NZ

Worksafe NZ has recently been established and takes over the staff and functions of the Health and Safety Group of the Ministry of Business, Innovation and Employment (previously the Department of Labour). 

WorkSafe enforces workplace health and safety legislation, including:

  • Health and Safety at Work Act 2016
  • Hazardous Substances and New Organisms Act 1996 (HSNO)
  • Electricity Act 1992
  • Gas Act 1992
  • Machinery Act 1950
  • Mines Rescue Act 2013

Energy Safety

Energy Safety, based within Worksafe, is the regulator for ensuring the safe supply and use of electricity and gas in New Zealand.

The Gas Industry Company

The Gas Industry Company Limited (GIC) is an industry owned entity established to fulfil the role of the industry body under the Gas Act 1992. The GIC, as the industry body, is the co-regulator of the gas industry, working with both the Government and the gas industry to develop outcomes that meet the Government’s policy objectives as stated in the Government’s October 2004 Policy Statement on Gas Governance.

As a co-regulatory body, the GIC is able to make recommendations to the Minister of Energy on a wide range of industry matters, including the making of rules and regulations in relation to the wholesaling, processing, transmission, distribution and retailing of gas.

The Commerce Commission

The Commerce Commission is New Zealand’s primary competition regulatory agency and was established under section 8 of the Commerce Act 1986.The Commission is an independent Crown entity and is not subject to direction from the Government in carrying out its enforcement and regulatory control activities.

The Commission’s purpose is to promote dynamic and responsive markets so that New Zealanders benefit from competitive prices, better quality and greater choice.

The Plumbers, Gasfitters and Drainlayers Board

The Plumbers, Gasfitters and Drainlayers Board (PGDB) is a ministerially appointed body corporate committed to the promotion of high standards of work, professional conduct, and the protection of public health and safety through the registration and licensing of competent plumbers, gasfitters and drainlayers.

Accident Compensation Corporation (ACC)

ACC administers New Zealand’s accident compensation scheme, which provides personal injury cover for all New Zealand citizens, residents and temporary visitors to New Zealand. In return people do not have the right to sue for personal injury, other than for exemplary damages.


MITO is the industry training organisation that sets standards for the extractive industries (along with automotive, transport, logistics, industrial textile fabrication industries) through national qualifications. 

The Electricity and Gas Complaints Commissioner (EGCC)

The EGCC provides a free and independent complaint resolution service for electricity, natural gas and LPG complaints. The Scheme is the approved scheme for complaint resolution under the Electricity Industry Act 2010 (the Act). The Scheme document complies with the rules and obligations of the approved scheme set out in the Act. All electricity and gas companies have to be members of the Scheme.

Master Plumbers

Master Plumbers is the brand consumers trust. It tells them your plumbing, gasfitting or drainlaying business is Quality Assured and backed by the Master Plumbers Guarantee. We have resources to support, protect and grow your business when you become a member.